Privacy Policy

Jack Tracker ("we", "us", "our") operates the Jack Tracker mobile and web application ("the App"). This Privacy Policy explains how we collect, use, store and protect your personal information in accordance with the Privacy Act 2020 (New Zealand) and the Privacy Principles set out under that Act.

By creating an account and using the App, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

• Account information: your name, email address, and a profile display name you choose to provide.
• Match and performance data: match results, scores, teammates, opponents, venues, dates, formats, notes and photos you record or share through the App.
• Club and membership information: club affiliations, committee roles, tournament entries and membership status you or your club admin link to your account.
• Social connections: friend connections, match share requests and invitations you send or accept.
• Usage and device information: app usage patterns, device type and technical logs that help us maintain and improve the App.

2. How We Collect Your Information

We collect information you provide directly when you register, record a match, join a club or invite friends. We also collect information automatically through your use of the App (such as usage analytics) and from other users who share a match that includes you.

3. How We Use Your Information

• To create and manage your account and display your match history and statistics.
• To enable sharing of match results with teammates, opponents and friends you choose to connect with.
• To administer club tournaments, entries, leaderboards and committee roles.
• To communicate with you about your account, updates and support requests.
• To improve, debug and secure the App and develop new features.
• To comply with our legal obligations under New Zealand law.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

• Other users, where you choose to share a match, connect as a friend, or enter a tournament that lists participants.
• Club admins and committee members of clubs you belong to, for the purpose of managing membership and competitions.
• Service providers that help us operate the App (such as hosting, analytics and payment processing), who are required to keep your information confidential and secure.
• Authorities where we are legally required to disclose information under New Zealand law.

5. Storage and Security

Your information is stored on secure cloud servers. We use reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention

We retain your information for as long as your account is active or as needed to provide the App's services. You may request deletion of your account and associated data at any time, and we will take reasonable steps to remove it, subject to any legal retention obligations.

7. Your Rights Under the Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

• Access the personal information we hold about you.
• Request correction of your personal information if it is inaccurate or incomplete.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent to the collection and use of your information (which may affect your ability to use some features).
• Complain to the Privacy Commissioner if you believe we have breached your privacy.

To exercise any of these rights, contact us using the details below.

8. Cookies and Analytics

The App may use cookies or similar technologies and analytics tools to understand how the App is used and to improve performance. These tools collect aggregated, non-identifying usage data.

9. Children's Privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and updating the "last updated" date above.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us through the App's contact option or at the contact details provided in the App.

You may also make a complaint to the Office of the Privacy Commissioner at privacy.org.nz.